The Journal of Korean Physical Therapy Indexed in /covered by CAS, KoreaScience & DOI/Crossref:eISSN 2287-156X   pISSN 1229-0475

The Journal of Korean Physical Therapy Indexed in /covered by CAS, KoreaScience & DOI/Crossref:eISSN 2287-156X pISSN 1229-0475

Table. 4.

Table. 4.

Patient satisfaction and revisiting intentions according to communication types

Verbal communication type Nonverbal communication type Patient satisfaction Revisit intention


Patient-centered Therapist-centered Body language Spatial behavior
Patient-centered 1
Therapist-centered -0.38** 1
Body language 0.85** -0.42** 1
Spatial behavior 0.70** -0.33** 0.73** 1
Patient satisfaction 0.87** -0.38** 0.86** 0.76** 1
Revisit intention 0.75** -0.33** 0.75** 0.72** 0.82** 1

r=correlation coefficient.

*p<0.05, **p<0.01.

J Kor Phys Ther 2021;33:245-51 https://doi.org/10.18857/jkpt.2021.33.5.245
© 2021 J Kor Phys Ther