The Journal of Korean Physical Therapy Indexed in /covered by CAS, KoreaScience & DOI/Crossref:eISSN 2287-156X   pISSN 1229-0475

The Journal of Korean Physical Therapy Indexed in /covered by CAS, KoreaScience & DOI/Crossref:eISSN 2287-156X pISSN 1229-0475

Table. 1.

Table. 1.

Reliability of the questionnaire

Category Questions Cronbach’s α
Patient-centered The physical therapist serves me well 0.778
The physical therapist listens carefully to my minor symptoms and opinions
The physical therapist is sincerely trying to relieve my discomfort (pain)
The physical therapist creates a very comfortable atmosphere for conversation
Therapist-centered The physical therapist serves me with a bit of a stiff and authoritative attitude 0.912
The physical therapist uses extreme language in conversations with me
The physical therapist is strict
The physical therapist doesn’t attempt anything other than therapy-related conversations
Body language The physical therapist greets me with a smile when I enter the treatment room 0.922
The physical therapist explains the treatment with proper eye contact
The physical therapist listens to me and nods
The physical therapist listens to my symptoms well
The physical therapist uses gestures appropriately to easily explain about treatment
Spatial behavior The physical therapist’s desk is neat and clean 0.860
The physical therapy room is neat and clean
The physical therapy room is structured for the convenience of the patient
Patient satisfaction I am satisfied with the treatment of the physical therapist 0.965
I am satisfied with the communication style of the physical therapist
I am satisfied with the attitude of the physical therapist who treated me
I am satisfied with the overall things of the physical therapist who treated me
Revisit intention I would like to visit this therapist again for treatment 0.845
I would like to receive the treatment by first selecting the physical therapist who treated me
J Kor Phys Ther 2021;33:245-51 https://doi.org/10.18857/jkpt.2021.33.5.245
© 2021 J Kor Phys Ther